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Terms & Conditions

Welcome to the Tshirtdirection website, located at https://tshirtdirection.com The following terms and conditions ("Terms") govern your use of this Site. By accessing, viewing, or using the content, material, or services available on or through this Site, you indicate that you have read and understand these Terms, that you agree to them and intend to be legally bound by them. If you do not agree to these Terms, or if you are under 18 years of age because of this you are not granted permission to use this Site and must exit im mediately.

Description Of Services

  Tshirtdirection allows you to design and order your own custom t-shirts and apparel (hereinafter, “Services”). 

 Conditions Of Use

  As a condition of use, you agree to the following: You will not upload, post, e-mail, transmit, or otherwise make available any content that is in violation of copyright law, trademark law, or any other law protecting intellectual property in any jurisdiction, or that violates an individual's right to publicity or privacy. You will not use the Site to harass, threaten, impersonate, or intimidate anyone. You will not upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. You will not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," "affiliate links," or any other form of solicitation. You will not transmit any worms or viruses or any code of a destructive nature. You will not copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Site or any part thereof. You will not violate any local laws in your jurisdiction (including but not limited to intellectual property laws). You will not use the Site for any illegal or unauthorized purpose. If you are an international visitor, you agree to comply with all local laws regarding online conduct and acceptable content.

 Payment and Remittance

 By registering for Tshirtdirection or purchasing products or services on or through the Site, you represent that you are eighteen (18) years of age or older and otherwise you will be unable to form legally binding contracts. You are responsible for all charges incurred under your account, whether made by you or another person using your account. You are also responsible for paying any governmental taxes imposed in connection  with use of the Site or the purchase or any products or services, including sales, use or excise taxes. To the extent that Tshirtdirection is obligated to collect such taxes, the applicable tax will be added to your billing account. Tshirtdirection accepts online payment via credit card or debit card. All payments sent electronically are securely transmitted.

Approval, Modification and Cancellation

  Once you have fully approved of and paid for your order, the order will move into production and you will no longer have the option to modify or cancel the order.  Prior to providing such final approval on the Site, you may, either (a) modify any or all of the details of the services requested in the order; or (b) terminate the order completely ("Cancel the Order"). In the event that you modify the details of the Order, there may be incremental charges that are incurred as a result of these changes.  Tshirtdirection will bill you accordingly for such incremental charges.   

Shipment and Delivery

 Tshirtdirection orders are typically delivered within 14-18 business days after the Customer approves and pays for the order. Turnaround times are subject to change based on current volumes.  

Refund Policy

  We do not offer exchanges.  We strive to match the details on your final approved proof as close as possible. However, if you encounter an issue with your order and you would like to return your order for any reason, please report the issue to us by emailing info@tshirtdirection.com within 14 business days of receiving your order. Orders that have gone past 14 business days of receipt will be considered accepted and no returns will be expected. In your email, please include photographs and specific issues with what you're unhappy with. After reporting your issue, please ship your order back to us in the original condition that you received it (unworn and unused), within 5 business days of your email issue report. You must pay for the return shipping back to us. Once we receive your order we will refund you the number of pieces we receive back, minus a 15% restocking fee due to the custom nature of the product.                             

  Intellectual Property 

As between you and Tshirtdirection, Tshirtdirection owns or licenses all data, content, graphics, forms, artwork, images, photographs, functional components and any software concepts and documentation and other material on, in or made available through the Site ("Site Materials"), as well as the selection, coordination, arrangement, and organization and enhancement of the Site Materials. All Site Materials are protected pursuant to copyright, trademark, patent and other applicable laws. You agree not to remove or alter any copyright notice or any other proprietary notice on any Site Materials. As between any user and Tshirtdirection, all names, trademarks, service marks, certification marks, symbols, slogans or logos appearing on the Site are proprietary to Tshirtdirection or its affiliates, licensors, or suppliers. Use or misuse of these trademarks is expressly prohibited and may violate federal and state trademark law. Unless expressly written otherwise by Tshirtdirection, you do not have any rights of any kind in or to the Site Materials, other than the right to use the Site Materials in accordance with these Terms. By using our Services, you represent and warrant that you own, have legally licensed, or have the requisite rights to reproduce all the designs you provide us with (hereinafter, “User Content”). You hereby grant us, our websites, and third-party affiliates, a worldwide, royalty-free, nonexclusive, assignable and sublicensable limited license, to manufacture and produce your User Content for you through our Services. You are solely responsible for all User Content that you submit through our Services. You represent and warrant that you own or have obtained all intellectual property rights in your User Content, including without limitation, the right to manufacture, distribute or sell products that include your User Content. Further, you represent and warrant that you provide Tshirtdirection with rights as set forth in these Terms; Your User Content and the manufacture, distribution or sale of products that include your User Content does not and will not infringe the intellectual property rights of any person or legal entity, including without limitation any copyright, moral rights, trademark, patent, right of publicity or right of privacy; Your User Content is free of false, inaccurate, misleading, incomplete, defamatory or libelous obscene, pornographic, indecent, harassing, threatening, harmful, invasive of privacy, in violation of anyone’s rights, including their privacy or publicity rights, abusive, inflammatory or otherwise objectionable materials; and your User Content is accurate, not misleading or otherwise deceptive.  Tshirtdirection does not review all the User Content and is not responsible for any User Content made available by you through our Services. However, Tshirtdirection reserves the right to examine or evaluate the content and to refuse to complete our Services if we determine the content violates these Terms or our rules, policies and procedures.  It is your responsibility to make sure you are fulfilling your legal responsibilities and not violating anyone’s rights or breaking any applicable laws by submitting the content through our Services.  As long as you are in compliance with these Terms and our rules, policies and procedures, Tshirtdirection grants you a limited, non-exclusive, revocable, non-transferable license, without right of sublicense, to use our Services solely for the purposes intended under these Terms.  If you believe your work has been copied in a way that constitutes intellectual property infringement, please contact us at info@tshirtdirection.com  

Review Content You Submit to Tshirtdirection

  Tshirtdirection may allow you to post reviews, comments, photos, or similar materials on the Site (collectively, “Reviews”). We welcome your comments regarding our Products and Services, including our Site. However, any Reviews you submit to us must not harass, slander, malign, libel, defame, threaten, or otherwise violate any rights of any third parties and must not include any profanity, obscene, indecent, pornographic, defamatory or unlawful material. By posting a Review on the Site, you hereby grant Tshirtdirection an unrestricted, assignable, sublicensable, perpetual royalty-free, fully paid up license throughout the world to reproduce, distribute, publicly display, transmit, communicate to the public, publicly perform on a through-to-the-audience basis, create derivative works from, and otherwise use and exploit (collectively, “Use”) all Reviews you post to the Site, for any purpose, including promoting and marketing Tshirtdirection, and our Products and Services. You further grant Tshirtdirection a royalty-free license to Use the name, image, and likeness of any person identifiable in any Review you post to the Site. By posting a Review, you waive any and all rights of publicity, privacy or any other rights of a similar nature, in addition to any moral rights you may have in your Review. Except for materials provided to you by Tshirtdirection through the Site, you represent, warrant, and covenant that: (i) you either are the sole and exclusive owner of Reviews that you post to the Site, or you have all rights, licenses, consents, and releases that are necessary to grant to Tshirtdirection the rights in your Reviews as contemplated under the Terms, and (ii) the Reviews you post to the Site do not: (a) infringe, misappropriate or violate the rights of any party or entity, including a third-party’s patent, copyright, trademark, trade secret, moral rights, rights of publicity, rights of privacy or other intellectual property or proprietary rights; (b) constitute or result in defamation, libel, slander, or the violation of any applicable law or regulation (including, without limitation, restrictions on obscenity, child pornography, wiretap laws or other similar restrictions on nonconsensual recording, or otherwise); or (c) require Tshirtdirection to obtain any licenses from or make any payments in any amounts to any third-party throughout the world. You agree not to submit Reviews that: (i) are or could be interpreted to be infringing, defamatory, libelous, inaccurate, unlawful, harmful, threatening, abusive, harassing, vulgar, offensive, obscene, pornographic, objectionable, hateful, or promotes discrimination, bigotry, racism, or hatred, as determined by us in its sole discretion; or (ii) introduce viruses, time-bombs, worms, cancel bots, Trojan Horses and/or other harmful or malicious code. Tshirtdirection has no obligation to monitor the Site or any portion thereof. However, we reserve the right to review any Reviews and remove, delete, redact, or otherwise modify such Reviews, in our sole discretion, at any time and from time to time, without notice or further obligation to you. We have no obligation to display or post any Reviews. Tshirtdirection, subject to our Privacy Policy, reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.

 Unauthorized Activities 

 You agree that you will not use the Site for (a) any illegal or unauthorized purposes that violate any local, national, or international laws (including to import, export, copyright, and trademark laws); (b) modifying, copying, distributing, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, selling any of the Site Materials, unless otherwise authorized by these Terms or in a separate written agreement with Tshirtdirection; (c) attempting to gain unauthorized access to Tshirtdirection's computer system or engaging in any activity that interferes with the performance of, or impairs the functionality of the Site or any services provided through the Site; or (d) removing, circumventing, disabling, damaging or otherwise interfering in any way with any security-related features of the Site aimed at preventing or restricting the unauthorized use of the Site or any of the Site Materials. You may use the Site and the Site Materials for your own personal, noncommercial use, or in ways otherwise consistent with these Terms. Any other use of the Site or Site Materials without prior written permission of Tshirtdirection is strictly prohibited. You acknowledge and agree that the unauthorized use of the Site or the Site Materials could cause irreparable harm to Tshirtdirection and that in the event of such unauthorized use, Tshirtdirection shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Third Party Web Sites and Content

  The Site is available for informational purposes only. The Site may contain links to other Internet Web sites for the convenience of users in locating information, products, or services that may be of interest. Use of such third party links, the Site and the Site Materials and any other material or content on and made available through the Site is entirely at your own risk. Tshirtdirection does not recommend and expressly disclaims any responsibility for the content, the accuracy of the information, or quality of products or services provided by or advertised on third party sites or the transactions you conduct or enter into with third parties. Your use of any third party's website is at your own risk, and subject to the terms and conditions of such other websites. Tshirtdirection does not endorse any product, service, or treatment provided on a third party website or advertised or provided on the Site.

 Privacy Statement  

Any personal information that you provide to Tshirtdirection on the Site is subject to our Privacy Statement. For more information, click here to view the Privacy Statement, which is incorporated into these Terms by reference, as if set forth fully herein. Please be advised that the confidentiality of any communication or material transmitted to Tshirtdirection via the Site or Internet electronic mail cannot be guaranteed, including, for example, personal information such as your address or name.

 Disclaimer

 Tshirtdirection, its subsidiaries, affiliates and licensors, are not responsible for and do not guarantee the accuracy or completeness of any Site Materials, User Content, products, data, services (whether performed by Tshirtdirection or any third party), links, advertisements or other items contained within or made available through the Site. Tshirtdirection reserves the right to immediately remove any Site Materials or User Content for any reason or for no reason. Tshirtdirection cannot and does not review all communications or products made available on or through the Site, but, although not obligated to, may review, verify, make changes to or remove any User Content, Site Materials, the Site or the products or services made available in connection with the Site, including information submitted in connection with the Site Materials or other features at any time, with or without notice in its sole discretion. You agree that you must evaluate and bear all risks associated with the use of Site Materials or User Content and that you may not rely on such Site Materials or User Content. THE SITE, THE SITE MATERIALS, USER CONTENT, SERVICES, PRODUCTS, INFORMATION AND OTHER MATERIALS ON, IN AND MADE AVAILABLE THROUGH THE SITE ARE MADE AVAILABLE "AS IS" AND "WITH ALL FAULTS." USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. If you are dissatisfied with the Site or with any of these Terms, or feel Tshirtdirection has breached these Terms, your sole and exclusive remedy is to discontinue using the Site.

Internet Security

 Tshirtdirection uses reasonable efforts to ensure that the Site is generally available. However, there will be occasions when access to the Site will be interrupted or unavailable. Tshirtdirection will use reasonable efforts to minimize such disruption where it is within its reasonable control. You agree that Tshirtdirection shall not be liable to you for any modification, suspension or discontinuance of the Site. You understand that the technical processing and transmission of any Site content may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Please be advised that we do not guarantee that any information sent from our Site will be secure during transmission, nor can we guarantee the confidentiality of any communication or material transmitted to Tshirtdirection via the Site or the Internet, including, for example, personal information such as your name or address.  

Complaint Procedures

 If you believe that any content or postings on this Site violates your intellectual property or other rights, please notify Tshirtdirection via e-mail at the address above with a comprehensive detailed message setting forth the following information: (a) your name and the name of your company, if any; (b) your contact information, including your e-mail address; (c) the nature and substance of your complaint, the specific rights at issue, and your basis for making the complaint, including the content or posting that is objectionable; and (d) the following statement: "The statements, representations, and assertions made in this message are true, complete, and accurate and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message."  

Changes to these Terms; Termination

  Tshirtdirection reserves the right at any time to modify, alter or update these Terms. We will notify you on the Site or by email of any new or revised Terms, including information regarding the location of the new or revised terms and conditions. Your use of the Site following any changes means that you agree to follow and be bound by the terms as changed. Any change to these Terms shall be effective as to any visitor who has visited the Site before the change was made. It is the obligation of users visiting the Site before the change to learn of changes to the Terms since their last visit. Tshirtdirection may suspend or terminate your account and/or your ability to use the Site, or any services on the Site for failure to comply with these Terms, for providing Tshirtdirection with untrue or inaccurate information about yourself, for infringement upon Tshirtdirection proprietary rights, or for any other reason whatsoever or for no reason. Termination of your account, even if by you pursuant to Section 1 of these Terms, does not in any way alter or affect Tshirtdirection's rights in the User Content under these Terms. For clarification, upon termination of your account, even if by you pursuant to Section 1 of these Terms, Tshirtdirection is not required to delete or remove from the Site or its internal records any User Content, and may use that User Content in any way otherwise consistent with these Terms. However, termination of your account, even if by you pursuant to Section 1 of these Terms, will immediately terminate any sublicense granted to you pursuant to Section 8 of these Terms.